Redcliffe Imaging Has A New Fine Art Printing Website - Give It A Try & Save 25% Off Your Next Print Order - Find Out More Here

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Return Policy

Please contact us should you have any questions or experience any problems and we will do our utmost to resolve any problem to your satisfaction. We are here to help you with questions or queries you may have.

Redcliffe Imaging takes pride in producing only the best quality prints. For this reason, you can order confidently knowing we offer a 30 Day, 100% Money Back Guarantee.

If contacted within 30 days of the original order date, Redcliffe Imaging will either replace or refund any print or product that is deemed unsatisfactory by the customer; except in the cases when Redcliffe Imaging expresses concern to the customer over image quality issues such as poor resolution or potential tonal problems with the image prior to printing.

And if we can’t make it right we want you to still feel that you were at least dealing with a reputable company that puts you, the customer first. Learn More About Us.

Requesting a Replacement or Refund

In order to request a replacement or refund, please contact our customer service department through our contact page so that we can assist you.

Instructions For Damaged Prints

If a print is damaged during shipment, please contact Redcliffe so that we can make the appropriate arrangements to have the damaged prints replaced or refunded. To expedite the process please take some photos of the damaged prints or packaging. These photos will be used for submittting an appropriate claim to the shipping carrier as well as for our internal use.

 

For more information or advice on any of our fine art printing services please call Adrian or Thomas on 0117 952 0105.

 

Need Help?

Call 0117 952 0105

Contact us through our contact page so that we can assist you.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Redcliffe Imaging takes pride in producing only the best quality prints. For this reason, you can order confidently knowing we offer a 30 Day 100% Money Back Guarantee*. If contacted within 30 days of the original order date, Redcliffe Imaging will either replace or refund any print or product that is deemed unsatisfactory by the customer; except in the cases when Redcliffe Imaging expresses concern to the customer over image quality issues such as poor resolution or potential tonal problems with the image prior to printing. (*Prints must be returned to us in the original packing and undamaged)

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Redcliffe Imaging uses the latest imaging equipment and profiling technology. We print with archival quality pigmented inks onto various media including canvas, fine art and photo-base papers. The inks are UV stable and offer a lifespan of 100+ years. Printing at 1200 dpi using a 12 colour LUCIA archival pigment ink system gives you superb colour accuracy, excellent colour graduation, expression and accuracy with the broadest colour gamut in its class.

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